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Consumer Insights

Consumer Trust in Retail AI, 2026

Research by Clearfield Insights

Overview

How consumers perceive AI-driven recommendations, chatbots, and personalization in retail and e-commerce experiences.

What This Research Covers

  • Trust in AI-generated recommendations
  • Chatbot satisfaction scores
  • Willingness to share data for personalization
  • Generational differences in AI trust

Methodology

Online panel survey, nationally representative by age, gender, and region.

Research Details

Research period
February 2026 – March 2026
Geography
United States & United Kingdom
Sample size
2,050 consumers
Pages
58
Format
PDF
License
Single User — Online Download
Publication date
May 2, 2026

About the Researcher

Clearfield Insights specializes in consumer behavior and retail research, running large-scale panels across US and EU markets.

View Researcher Profile

Pricing

Prices in USD.

58 pages · PDF
Published May 2, 2026
United States & United Kingdom

Research conducted by Clearfield Insights. Distributed by MarketKloud.

Questions about this report? hello@marketkloud.com