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Response and storage limits

How responses and uploaded files are counted, and what happens when you reach a limit.

1 min read

Responses

  • Only completed responses count, across every assessment in the organization, per calendar month.
  • Free: 20 · Starter: 500 · Pro: 2,000 · Business: 10,000.
  • At the limit, new submissions pause with a clear message until the next month, or until you upgrade. Nothing is deleted and nothing is charged.

Storage

  • Files people upload through File Upload questions count towards your storage: Free 500 MB · Starter 2 GB · Pro 5 GB · Business 10 GB.
  • The dashboard warns you as you approach your allowance.

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