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CRM payload: rename fields for webhooks

Preview exactly what webhooks receive, rename fields to what your CRM expects, and choose extras.

1 min read

Where to find it: IntegrationsCRM payload

CRM payload shapes what every webhook receives. Without mappings, every answer is sent. Add mappings to send only the fields you choose, under your own names.

  1. Add a mapping
    Pick a Form field (an answer, contact detail or hidden field) and type the CRM field name your system expects, e.g. company_stage.
  2. Format it
    e.g. dates as YYYY-MM-DD, or as answered.
  3. Choose extras
    Include tags, Include scores (total and each dimension), Include hidden fields (UTM and other link values).
  4. Preview and copy
    The Preview shows the exact JSON. Copy it for your developer.

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